Lynn Takes Over Swampscott Police Dispatch Duties

The new police dispatch system for Swampscott police went into effect Wednesday morning about 9:30.

A Lynn dispatcher is now dispatching reports from 911 calls directly to Swampscott officers on the street.

Previously, Swampscott police fielded the emergency calls at the station and relayed the information to responding officers.

The transition to the new system was about a year in works and has included state-funded communication equipment upgrades, said Swampscott Police Chief Ron Madigan.

There is a learning curve with the new system but the department is adjusting, the police chief said.

All emergency calls that require an immediate response should be made to 911, the chief said.

All non-emergency calls should be made to the station’s business line, 781-595-1111.

Swampscott police will still have an officer in the station 24/7 to receive nonemergency calls, the police chief said.

Patch will follow up on this story with additional information in the coming days.